• Terms & Conditions

    Terms & Conditions – veroq.kw

    Welcome to veroq.kw. Please read these terms and conditions carefully before using our website or making any purchase. By continuing to use our services, you fully agree to all the following terms.

    1. Products and Content

    • All product images are presented as accurately as possible.

    • Slight differences in color or appearance may occur due to lighting or screen settings.

    • Prices are subject to change without prior notice but are binding once the order is completed.

    2. Orders and Payment

    • Orders are confirmed after selecting the product and providing correct payment information.

    • Available payment methods will be shown during the checkout process.

    • In case of pricing or stock errors, we reserve the right to contact the customer to adjust or cancel the order.

    3. Shipping and Delivery

    • We guarantee delivery within the timeframe specified according to the shipping method.

    • Responsibility for delays caused by delivery companies lies with the courier, but we follow up to ensure the orders reach you.

    4. Returns and Exchanges

    • Customers may request a return or exchange within a specified period after receiving the product (e.g., 14 days).

    • Products must be in their original, unused condition.

    • Return shipping fees may apply if the issue is not caused by the store.

    5. Privacy

    • All customer information is kept strictly confidential and will not be shared with third parties, except for the direct purpose of processing orders and delivery.

    6. Amendments

    • veroq.kw reserves the right to modify these terms and conditions at any time without prior notice. Updated terms will apply only to new orders.